Legal
Privacy Policy
Last updated: 1 March 2026
1. Who We Are
Proclaimed ("we", "us", "our") operates the website proclaimed.co.uk and sells faith-inspired Christian apparel. We are the data controller for the personal information you provide to us. If you have any questions about this policy or how we handle your data, please contact us at [email protected].
2. What Personal Data We Collect
We collect and process the following categories of personal data:
| Category | Examples |
|---|---|
| Identity data | First name, last name |
| Contact data | Email address, delivery address |
| Transaction data | Products purchased, order history, discount codes used |
| Payment data | Processed securely by Stripe — we never store card numbers or CVV |
| Technical data | IP address, browser type, device identifiers, cookies |
| Usage data | Pages visited, products viewed, search terms |
| Marketing data | Email marketing preferences and interaction history |
3. How We Collect Your Data
We collect data directly from you when you place an order, create an account, subscribe to our email list, contact us, or interact with our website. We also collect technical and usage data automatically through cookies and analytics tools as you browse our site.
4. Legal Basis for Processing
Under UK GDPR and the Data Protection Act 2018, we rely on the following lawful bases:
5. How We Use Your Data
We use your personal data to process and fulfil your orders (including printing and shipping via our production partner Gelato), send order confirmation and dispatch emails, respond to customer service enquiries, send marketing communications where you have opted in, improve our website and product range, and comply with our legal and regulatory obligations.
6. Who We Share Your Data With
We share your data only with trusted third parties who help us operate our business:
| Third Party | Purpose |
|---|---|
| Stripe | Secure payment processing |
| Gelato | Print-on-demand fulfilment and shipping |
| Brevo | Transactional and marketing email delivery |
| Google Analytics | Website analytics and performance measurement |
We do not sell your personal data to any third party.
7. International Data Transfers
Some of our third-party service providers are based outside the UK. Where we transfer data internationally, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses approved by the UK Information Commissioner's Office (ICO).
8. How Long We Keep Your Data
We retain your personal data only for as long as necessary. Order data is retained for 7 years to comply with HMRC tax requirements. Marketing data is retained until you unsubscribe or withdraw consent. Account data is retained until you request deletion. Technical and usage data is typically retained for 26 months.
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Access — request a copy of the data we hold about you.
- Rectification — ask us to correct inaccurate or incomplete data.
- Erasure — request deletion of your personal data ("right to be forgotten").
- Restriction — ask us to limit how we process your data.
- Portability — receive your data in a structured, machine-readable format.
- Objection — object to processing based on legitimate interests or for direct marketing.
- Withdraw consent — where processing is based on consent, you may withdraw it at any time.
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO).
10. Cookies
We use cookies and similar tracking technologies to operate our website, remember your preferences, and analyse site traffic. Essential cookies are required for the site to function. Analytics and marketing cookies are only set with your consent. You can manage your cookie preferences at any time via the cookie banner or your browser settings.
11. Children's Privacy
Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
12. Data Security
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. All payment transactions are encrypted and processed securely by Stripe. We never store full card numbers or CVV codes.
13. Changes to This Policy
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or by posting a prominent notice on our website. The "Last updated" date at the top of this page reflects the most recent revision.
14. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: